Product Description

Foundation for Leadership Excellence is a 5-day intensive program to help nurses develop effective leadership skills. Course objectives include:

• Explore innovations in nursing practice and leadership
• Identify and grow your personal leadership style to increase your influence
• Develop strategies to build a positive work environment where optimal practice can flourish
• Examine proven approaches to enhance customer service and increase HCAHPS scores
• Utilize business plans and financial reports to drive decision-making
• Integrate performance improvement, regulatory and accrediting principles into your leadership role
• Discover the nurse leader’s role in health care reform and the Institute of Medicine’s Future of Nursing vision
• Discuss implications of policy decisions on nursing practice and patient care
• Re-energize your spirit to be the best leader possible

PROGRAM AT A GLANCE
D A Y 1 — Leadership Excellence

• Learn the key competencies of successful leaders.
• Apply insights of assessment to improve your leadership skills.
• Use leadership principles to achieve clinical and business agendas.
• Understand the far-reaching impact of systems theory.
• Examine opportunities to improve the health of our patients and communities through the IOM Future of Nursing vision and the implementation of the Affordable Care Act.

D A Y 2 — Raising Your Financial IQ

• Understand health care economics and changes expected through the Affordable Care Act.
• Learn to read and interpret financial statements and fully understand all components of a budget.
• Discover the basics of developing a business plan and strategies for effectively presenting your plan to decision-makers.
• Explore the facets of financial leadership, including accountability ,variance analysis, cost/quality/service and operational efficiency.

D A Y 3 — Understanding Yourself and Your Team: Recognizing and Maximizing Potential

• Enhance your communication abilities for all situations.
• Examine personality, generational and cultural differences in the workplace and their impact on leadership effectiveness.
• Explore strategies to successfully lead change.
• Increase team effectiveness and efficiency by selecting and retaining quality talent.
• Understand the nurse leader’s role in monitoring and improving professional practice.
• Develop your personal plan to maximize your career potential.

D A Y 4 — Leading Your Team: Setting Expectations and Enhancing Performance

• Formulate strategies to maximize staff performance, including setting expectations, handling discipline and providing objective behavioral feedback to employees.
• Manage conflict, disruptive behavior and bullying in the workplace.
• Develop your negotiation skills to achieve your goals and increase your influence.
• Describe key factors to consider when managing in a union/potential union environment.

D A Y 5 — Putting it All Together: Quality and Patient Safety Begins with Your Leadership

• Explore national trends in performance improvement.
• Understand the nurse manager’s role in an environment where patient outcomes are linked to reimbursement levels.
• Identify practical strategies and tools to improve outcomes and effectively lead change.
• Learn to lead and engage staff to improve customer service and raise HCAHPS scores.
• Reflect on lessons learned and integrate skills gathered throughout the Foundation Course.